PatientPoint Interact

PatientPoint Interact is a touch screen application found in doctor’s exam rooms for patients to learn about their current conditions while waiting for their appointment to begin. It features educational content in the form of articles, videos, and interactive tools.

User Experience • User Interface

My Role

UX Challenge

PatientPoint Interact 1.0 was outdated & unfit for the complexity of oncology content.
End goal: Interact is approachable & intuitive for oncology patients

User research

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User Personas

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wireframing

initial UI

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user testing

The initial design was tested in-person with carefully screened user’s within the most common patient demographics. We used an interactive prototype built on axure on a touch screen device in a mock exam room to emulate the full experience. Common themes included confusion around top menu options, too many options, and general information-overload. This feedback lead us to adjust the design before development, and eventually the full interactive experience with real patients.

Final Design